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Next projected USPS rate increase: May-July 2007. Click the usps logo for more information. |
Most users of mailing systems and equipment from MMSWEST operate one or more electronic postal scales to help determine rates for mailing, shipping and special services. These are convenient devices that improve mailing accuracy and efficiency. Current USPS rates and services are either contained in rate chips that are installed in the scale or smart cards that allow for electronic transfer to your mailing system software.
When the US Postal Service or other carriers change their rates, MMSWEST makes certain that impacted customers receive the proper rate chip, card or disk prior to the effective date for a quick and simple update solution.
MMSWEST notifies ALL of its electronic scale clients well in advance via the mail (cover letter and a fax/mail back order form). If we do not receive a response, MMSWEST does attempt to contact those customers by phone to make sure the proper order is placed. Unlike our competitors, we do not assume you want the update, send you the chip and charge your account.
Many MMSWEST customers are covered by Rate and Structure and/or Software Care Insurance Programs. These customers are also notified by mail; however, no response is required – we will automatically send the update to you.
Whether this is a chargeable event for your organization or not, if you DO NOT receive correspondence from MMSWEST, you should contact us right away to discuss your options.
Additional rate change information is also available from Hasler.
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